Services / Human Factors & Ergonomics

Human Factors & Ergonomics

Design tasks, procedures, interfaces, and workplaces so the correct action is the easy action.

Safety-Critical Task Analysis and Human Reliability Open

Use when

  • Safety-critical tasks or important human actions exist.
  • Brownfield change may alter how work is done.

Includes

  • Task decomposition, error-likely steps.
  • Barrier and controls definition.
  • Procedure updates at point of use.
Procedure and Interface Clarity Open

Use when

  • Procedures or HMI cause hesitation or variation.

Includes

  • Remove ambiguity; standardise patterns; clarify cues.
  • Updated procedures and operator aids.
Control Room Design (greenfield or modification) Open

Use when

  • Building a new control room or changing layout, panels, communications.

Includes

  • Layout, sightlines, workstation design, communications, staffing patterns.
  • Annotated layouts and actions.
Alarms and Displays Open

Use when

  • Alarm nuisance, flooding, unclear priorities, or missed responses appear.

Includes

  • Alarm management strategy and rationalisation; priority rules.
  • Shelving/suppression policy; operator response guidance.
3D Model Review and Layout Risk Open

Use when

  • Reach, access, egress, or service envelopes are in doubt.

Includes

  • Annotated model snapshots; envelope checks.
  • Maintainability hot-spots with actions and owners.
Verification and Validation (HF V&V) Open

Use when

  • Evidence is required that tasks, interfaces, and procedures work as intended.

Includes

  • Scenario design; trials; findings; targeted fixes.